Privacy policy.

Effective Date: April 1, 2025

At Novum Performance and Longevity Center, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and in-person offerings.

1. Information We Collect

We collect personal information in the following ways:

  • When You Book a Service or Consultation:
    We may collect your name, email address, phone number, health-related concerns, and other information you provide to help us serve you better.

  • During Assessments or Appointments:
    We may collect health-related information necessary to conduct assessments and provide personalized care. This includes biomarker results, wellness goals, and consultation notes.

  • When You Use Our Website:
    We may collect technical data such as IP address, browser type, pages visited, and other analytics through cookies and similar technologies to improve our site’s functionality.

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage services, consultations, or assessments

  • Develop and customize your wellness plan

  • Respond to inquiries and follow up on services

  • Improve our website, services, and communication

  • Send important service-related emails or updates (with your consent)

3. How We Protect Your Information

Novum Performance and Longevity Center is committed to safeguarding your health information. Any protected health information (PHI) collected or used under the supervision of our medical team is handled in accordance with HIPAA regulations and applicable privacy laws.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted service providers (e.g., secure booking platforms) only when necessary to deliver services, and only under strict confidentiality agreements.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information

  • Request the deletion of your personal data (unless required by law or for ongoing service provision)

  • Opt out of marketing communications at any time

To exercise these rights, contact us at:
📧 info@novumplc.com
📞 (443) 212-8463

6. Third-Party Links

Our website may contain links to third-party sites (e.g., booking platforms or partners). We are not responsible for the privacy practices or content of those websites.

7. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the effective date at the top of the page. We encourage you to review it regularly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to:

Novum Performance and Longevity Center
📍 5090 Dorsey Hall Dr. Ellicott City, MD 21042
📧 info@novumplc.com
📞 (443) 212-8463